How can I contact the GrabAtour Host if I have any questions?

Before making a booking, if you have any question regarding a tour listed on our website you can communicate directly with the GrabAtour Host through our chat platform. The GrabAtour Host is responsible to answer all your inquiries.

After you successfully make a booking, the GrabAtour Host’s name, email address and phone number will be shared with you. Nevertheless, you are advised to keep your correspondence on our chat platform in case you need our assistance.


What are the booking steps?

Our website filters and search functions help you find the tour most relevant to your interests and destination. If you decide to book a tour after reading its contents, please fill in the number of travelers, the chosen time slot and click the “Book Now” button. You will be directed to the PayPal website where you can either choose to pay by your Credit Card or by your account with PayPal.


How do I know whether my booking is accepted by the GrabAtour Host?

GrabAtour Host set up their availability through our website calendar. If you choose any of the available dates, the creator will accept your booking. You will be notified of your successful booking through the email address you registered with us. In the rare unfortunate circumstance that the host could not commit to your booking, the host will contact and rearrange directly with you to another suitable time slot. In the worst case scenario when no agreement can be reached, please let us know, we will refund you fully.


What is GrabAtour’s amendment and cancellation policy?

Please refer to our Booking Policy.


How do I meet the GrabAtour Host?

Once you have successfully booked your tour, you can arrange a meeting or pick-up directly with the creator. It can be at your hotel, or at the starting point of the tour or anywhere that both can agree on.


How do I contact GrabAtour ?

If you have any questions or feedback, please feel free to drop us an email at contact@grabatour.net


What is ?

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